Relationship Management Philosophy

Over many years, working closely with many businesses we’ve learnt from our customers that a close working relationship is the key to success.

That’s why we offer a dedicated Relationship Manager to work with you – as your main point of contact.

All our Relationship Managers are committed to staying in their role for a minimum of four years - ensuring continuity.

Offering a range of services, regularly reviewed as business needs change, your dedicated Relationship Manager will be delighted to meet you at your premises or at your local RBS branch – whichever is best for you. All our Relationship Managers carry mobile phones for ease of contact. RMs are now contactable by e-mail

So whatever your chosen area of business, we recognise that you are the expert. Our aim is to provide a complimentary level of financial expertise, whenever and wherever your business needs arise.

With your help, we build an understanding of your banking needs and objectives – now and as they change over time

We look forward to working with you.