Opening one of our current accounts is very straightforward. The easiest way is to contact your local branch where one of our Customer Advisers will help you choose.

• What's needed?
• How to transfer an account from another bank/building society?
• What's a Welcome pack?

When opening an account with The Royal Bank of Scotland, we want to make sure you receive outstanding customer service. Therefore, as part of our aim to protect existing and new customers from the risks of fraud and to minimise the instances of money laundering there is a requirement to undertake identification and address verification for all new accounts that are opened. This applies to both new and existing customers.

However, if you can't supply one item from the Identification Table and one from the Address Verification Table, please refer to a member of staff who will be able to help.

Proof of identity and address

Identification Table		Address Verification Table
Current signed Passport		Current paid Utility bill**
Current National Identify Card		Current Full UK Driving Licence (if not already used for identification verification)
Armed Forces Identity Card		Current UK Provisional photocard Driving Licence (if not already used for identification verification)
Employer Identity Card with photograph		Bank/Building Society/Credit Union Statement or Passbook. Updated within last 3 months
Current Full UK Driving Licence		Current Council Tax Bill
Current UK Provisional Photocard Driving Licence		Local Council rent card or tenancy agreement
Credit/Debit Card bearing signature and photograph		Current mortgage statement from recognised lender**
Student Identification Card bearing photograph		Benefit Book e.g. Pension Book of Benefits Agency original notification letter (if not already used for identification verification)
NHS Medical Card (customers under 18 only)		Vehicle Registration Document
Birth Certificate (customers under 18 only)		Current House Insurance Certificate
Official Home Office status letter*		Current Motor Insurance Certificate
Construction Industry sub-contractor's Certificate
Firearms Certificate
Inland Revenue Tax Notification Not P45 or P60
Benefit Book e.g. pension book or Benefits Agency original notification letter

For existing customers - one of the following is also acceptable, in addition to one item form the Identification Table.

• Recent Royal Bank of Scotland Bank/Credit card statement**
• Sight of cheque book/Highline card which has been sent to current address, issued within last 6 months.

*  Only acceptable in certain circumstances. Please speak to a member of staff for further details.
** Documents must be no more than 3 months old.

 

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How to transfer from another bank/building society?

Moving your current account to The Royal Bank of Scotland has never been easier. All we need is one signature to arrange the transfer and we will take care of the rest!

We will set up all your Direct Debits and standing orders, arrange the transfer of any salary/pension payments and close your existing bank account after regular payments have been confirmed and set up.

We will also ensure the transfer is completed at no inconvenience to you.

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What's a Welcome Pack?

When your account is opened, we will give you our Welcome pack. This includes:

• Our brochure 'Your account - a guide to using a personal bank account'
• A copy of the Terms and Conditions of your new account
• Our leaflets 'Charges for additional services' and 'Charges and Rates of Interest'
• Banking Code Flyer
• Service Leaflet 'Tell Us What You Think'

Also, if you open a Royalties, Royalties Gold, Student Royalties, Graduate Royalties or R21 account you will also receive a special Welcome Pack explaining how to use the various benefits associated with your account.

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