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Group Information

Direct Line Group

Image: Juan Allende, Milans del Bosch, Linea Directa customer with Maria Dolores Dancausa, Company Secretary, Linea Directa

Above: Juan Allende, Milans del Bosch, Linea Directa customer with Maria Dolores Dancausa, Company Secretary, Linea Directa

Direct Line's impact on the UK motor industry market is now reflected in the continuing growth of its Spanish associate, Linea Directa.

We increased our contribution by 30 per cent to £261 million.
Annette Court Chief Executive, Direct Line Group

  • Direct Line Group (DLG) had a record year, with profits rising to £261 million and in-force policies increasing to over 10 million.

  • Gross written premiums increased by 36% to £2.1 billion.

  • Through its direct and partnership brands, DLG now serves more than 4.5 million motor insurance policyholders – of which 4 million are
    in the UK – 1.4 million home insurance policyholders and 3.5 million rescue policyholders.

  • Overall, DLG saw an 8% increase in policy numbers.

  • directline.com, DLG’s rapid online quote and buy internet facility for its general insurance products, achieved over 228,000 web-enabled
    sales in 2001.

  • In February 2001, DLG launched the UK’s first online claims registration and tracking facility for its motor insurance customers.

  • jamjar.com, DLG’s motoring website, sold over £83 million of cars in 2001, making it the UK’s largest internet car retailer.

  • DLG has also seen significant overseas expansion with the launch of a joint venture in Japan with Yasuda Life, and the acquisition of AllState’s motor insurance operations in Italy and Germany, two of the world’s largest motor insurance markets.

  • Linea Directa in Spain has increased its in-force policies to over 410,000, making it Spain’s largest direct private motor insurer.

  • Green Flag Group is a business-to-business provider of personal general insurance, motoring assistance and other motor related products in the UK.

  • Green Flag Group distributes its products through partnerships with leading banks, insurance companies and motor
    manufacturers as well as retail and affinity groups, most notably Tesco Personal Finance.

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